Fractional GM · Home services · Veteran-owned

Get your company running without you in the middle of everything.

Keel Operations Group gives founder-led HVAC, plumbing, electrical and generator companies a part-time general manager. We install the dispatch, KPI and accountability systems, then build the manager who keeps them running.

$50M+field operation led across HVAC, plumbing and electrical
$1M+first-year revenue from a generator division launch
Record yearrevenue and installs as general manager
<1%cancellations clearing a 6-month install backlog

Sound familiar?

Most owner-run trade companies hit the same wall between $2M and $10M. The work is there. The structure isn't.

You're still the dispatcher

Calls at night and on weekends still come to you because nobody else can make the call.

You can't see the numbers

Tech revenue, callbacks and close rates live in your head, not on a weekly scorecard.

Installs slip and margins leak

Jobs sold aren't always the jobs installed, and nobody owns the handoff.

Services

Start with an audit. If it makes sense to keep going, the audit fee is credited toward a retainer.

Start here

Operations Audit

$2,000 flat
  • Two days on-site with you and your team
  • A KPI scorecard built from your own data
  • A 90-day action plan, delivered within 10 days
  • Fully credited toward a retainer signed within 30 days
Core engagement

Fractional GM

Monthly retainer · 3-month minimum
  • About one day a week on-site, plus remote support
  • Weekly KPI review with you and your managers
  • Dispatch, after-hours and technician accountability
  • Developing the manager who takes it over
Project

Install or Generator Department Launch

90-day project
  • Pricebook and install process
  • Crew setup and the sales-to-install handoff
  • Built by the operator who launched a $1M+ generator division
For owners planning an exit

Exit-Readiness Audit

$3,500 flat
  • Your business scored the way a buyer would score it
  • Owner dependence, reporting gaps and an EBITDA clean-up list
  • A 6–12 month plan to get sale-ready

How it works

Clear scope, a fixed price to start, and no long contract.

15-minute call

We talk through where you're stuck and whether an audit makes sense.

Two-day audit

I work alongside your team, pull the numbers and hand you a scorecard and a 90-day plan.

Run the plan

Run it yourself, or have me run it with you as your fractional GM.

About Matt Malone

I've spent 15 years in operations. In the trades, I ran field operations for HVAC, plumbing and electrical at a $50M+ company, helped launch a whole-home generator division that did $1M+ in its first year, and served as a full-P&L general manager, including a record revenue year and a record-EBITDA turnaround.

Before that, I spent six years in the US Navy leading quality assurance and maintenance teams of up to 240 technicians, with two combat deployments.

A keel keeps a ship steady and on course. That's the job: build the systems and the people so your company holds its line without you at the helm every hour.

Track record

  • Full-P&L general manager, home services
  • Field operations for a $50M+ HVAC, plumbing and electrical company
  • Generator division launch: $1M+ in year one
  • US Navy QA: 240 technicians, zero safety mishaps
  • BA, Organizational Management, University of Arizona
  • Veteran-owned business

Let's talk about your operation

Fifteen minutes, no pitch. If an audit won't help, I'll tell you.

Email matt@keelopsgroup.com
Or connect on LinkedIn